FAQs

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FAQs

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.

Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Information page for more details.

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.

We provide detailed size charts for each product to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size.

We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.

The ProKennex F170 is great for beginners due to its lightweight design and vibration reduction features.

Measure the distance from the middle of your palm to the tip of your ring finger. This measurement in inches corresponds to your ideal grip size.

Head-heavy racquets provide more power, while head-light racquets offer better control and maneuverability.

Heavier racquets provide more power and stability, while lighter racquets offer better control and maneuverability.

 Store your racquet in a cool, dry place, preferably in a protective cover, to prevent damage from environmental factors.

If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

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